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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Yale University

New Haven, Connecticut

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New Haven, Connecticut

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AdventHealth

Orlando, Florida

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Carilion Clinic

Christiansburg & Roanoke, Virginia

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RWJBarnabas Health

New Brunswick, New Jersey

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Memorial Sloan Kettering Cancer Center

New York, New York

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Hazel Hawkins Memorial Hospital

Hollister, California

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Memorial Sloan Kettering Cancer Center

New York, New York

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Saint Vincent Hospital

Worcester, Massachusetts

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Carilion Clinic

Roanoke, Virginia

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Vanderbilt Health

Nashville, Tennessee

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U.S Food and Drug Administration, Center for Devices and Radiological Health

Silver Spring, Maryland

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Memorial Sloan Kettering Cancer Center

New York, New York

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The George Washington University Hospital

Washington, D.C.

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Vanderbilt Health

Nashville, Tennessee

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Box Butte General Hospital, Alliance, NE

Alliance, Nebraska

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Saint Francis Hospital - Memphis

Memphis, Tennessee

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Assistant Director-Contact Center Operations, Care Connections
Description Assistant Director-Contact Center Operations, Care Connections (Remote) JOB SUMMARY: The Vanderbilt University Medical Center Patient Access Services (PAS) - Assistant Director - Contact Center Operations will operate within the Care Connections Contact Center. The role will be responsible leading and overseeing a team of 15 - 18 Access Center Managers, with ultimate accountability of 200+ frontline associates. The role's primary focus will be to organize, plan and monitor the daily operations of the inbound patient contact center. Provide high quality services while meeting Service Level Agreements (SLA), improve call performance, increase use of resources and adaption of new proven technologies to drive eff


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