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Vanderbilt Health Logo
Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

Vanderbilt Health Logo
Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

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Foundation Health Partners

Fairbanks, Alaska

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Corporate

Dallas, Texas

Duke University Health System Logo
Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

Ennis, Texas

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Baylor Scott & White Health

Red Oak, Texas

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Baylor Scott & White Health

Midlothian, Texas

Baylor Scott & White Health Logo
Baylor Scott & White Health

Dallas, Texas

Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

University of Pennsylvania

Philadelphia, Pennsylvania

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Assistant Director-Contact Center Operations, Care Connections
Description Assistant Director-Contact Center Operations, Care Connections (Remote) JOB SUMMARY: The Vanderbilt University Medical Center Patient Access Services (PAS) - Assistant Director - Contact Center Operations will operate within the Care Connections Contact Center. The role will be responsible leading and overseeing a team of 15 - 18 Access Center Managers, with ultimate accountability of 200+ frontline associates. The role's primary focus will be to organize, plan and monitor the daily operations of the inbound patient contact center. Provide high quality services while meeting Service Level Agreements (SLA), improve call performance, increase use of resources and adaption of new proven technologies to drive eff


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