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Fairview Health Services

Maplewood, Minnesota

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Fairview Health Services

Woodbury, Minnesota

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Tenet Headquarters

Dallas, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Tenet Headquarters

Dallas, Texas

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

University of Alabama at Birmingham

Birmingham, Alabama

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Vanderbilt Health

Nashville, Tennessee

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Baylor Scott & White Health

Dallas, Texas

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Vanderbilt Health

Nashville, Tennessee

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MemorialCare Health System

Laguna Hills, California

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Duke University Health System

Durham, North Carolina

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ChristianaCare Health System

Wilmington, Delaware

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Vanderbilt Health

Nashville, Tennessee

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Memorial Sloan Kettering Cancer Center

New York, New York

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Assistant Director-Contact Center Operations, Care Connections
Description Assistant Director-Contact Center Operations, Care Connections (Remote) JOB SUMMARY: The Vanderbilt University Medical Center Patient Access Services (PAS) - Assistant Director - Contact Center Operations will operate within the Care Connections Contact Center. The role will be responsible leading and overseeing a team of 15 - 18 Access Center Managers, with ultimate accountability of 200+ frontline associates. The role's primary focus will be to organize, plan and monitor the daily operations of the inbound patient contact center. Provide high quality services while meeting Service Level Agreements (SLA), improve call performance, increase use of resources and adaption of new proven technologies to drive eff


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